Specialist in the selection of auto parts

Customer Service - Chisinau, Strada Alexandru Bernardazzi

Company Description

ATD TECHNOLOGIEIS is an IT company that was established in 2019 and despite the fact that it is quite young in the information technology industry, it already has the status of a resident of the information technology park “Moldova IT Park". All the main resources of the company "ATD TECHNOLOGIEIS" S. R. L. are aimed at servicing and technical support of the well-known European company AUTODOC AG, whose central office is located in Berlin (Germany). Today, AUTODOC AG is represented in 26 European countries and, in particular, is an expert in the sale of auto parts through an online store where you will find a wide selection of high-quality products for all brands and models of cars. (https://www.autodoc.de) Our goal # 1 is to take care of the customers of AUTODOC AG. We are interested in long-term cooperation with them and a team of professionals helps us in this, of which YOU can become a part!

Job Description

  • Selection of auto parts, checking their compatibility with customers ' cars;
  • Providing answers to technical questions to the specialists of the Contact Center;
  • Recommendation of alternative products or services (for example, guarantees) as part of the resolution of customer claims;
  • Lack of communication with external customers (you do not sell spare parts, you help to select them)

Qualifications

 

  • Work experience and knowledge of non-original catalogs, experience working with catalogs of auto parts manufacturers;
  • Work experience and knowledge of original catalogs for the selection of auto parts, free orientation in catalogs of different car brands;
  • Knowledge of the car design at a high level (preferably technical education);
  • Knowledge of the PC and Microsoft Office at the level of a confident user;
  • Orientation in brands and manufacturers of auto parts;
  • Punctuality, perseverance, decency, critical thinking.

Additional Information

We offer:

  • Become a part of the team working on the largest online store for the sale of auto parts in the European market;
  • Comfortable office in Centrekishineva; Five-day working week;
  • Official employment;
  • Timely payment of PO;
  • The possibility of professional and career growth;
  • Coffee, tea unlimited + fruit days; Bright corporate parties and team building events;
  • Relaxation area, corporate library.
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