Customer Service Representative (German-speaking)

Customer Service - Chisinau, Strada Alexandru Bernardazzi

Company Description

ATD TECHNOLOGIES is an IT company that was established in 2019 and despite the fact that it is quite young in the information technology industry, it already has the status of a resident of the information technology park “Moldova IT Park". All the main resources of the company "ATD TECHNOLOGIEIS" S. R. L. are aimed at servicing and technical support of the well-known European company AUTODOC GMBH, whose central office is located in Berlin (Germany). Today, AUTODOC GMBH is represented in 26 European countries and, in particular, is an expert in the sale of auto parts through an online store where you will find a wide selection of high-quality products for all brands and models of cars. (https://www.autodoc.de/) Our goal # 1 is to take care of the customers of AUTODOC GMBH. We are interested in long-term cooperation with them and a team of professionals helps us in this, of which YOU can become a part!

Job Description

  • Advise the client on products, prices, working conditions and company promotions
  • To assist the client in placing an order
  • Work with customer requests, complaints WITHOUT cold calls and customer search

Qualifications

  • Freely correspond and speak German
  • Be able to control emotions when working with different types of clients
  • Show empathy and a sincere desire to help customers PC knowledge and fast text printing
  • Rapid development of new programs and new information

Additional Information

We offer

  •  Flexible work schedule and the ability to combine with study
  • A stable salary
  • Paid internship
  • The possibility of career growth
  • Mentors who will accompany and help at all stages of the work
  • Practice of a foreign language with native speakers
  • A comfortable office in the center of Chisinau with a separate kitchen, a recreation area, a library
  • Fruit days and unlimited tea/coffee to support the working mood
  • Floating schedule( discussed during the interview)
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