Specialist in the selection of auto parts

Customer Service - Chisinau, Strada Alexandru Bernardazzi

Company Description

ATD TECHNOLOGIES is a reliable partner of a well-known company Autodoc GmbH (autodoc.eu) - a large manufacturer of premium quality auto parts.

This company is part of the # 1 online auto parts group in Europe with headquarters in Berlin, offices in 5 countries and more than 3'000 employees.

We practice flexible management, the “open door” principle, the involvement of the team, proactivity, and, of course, results are important to us.

We have a minimum of paperwork and a maximum of cloud solutions, as well as an extremely high pace of work.

Job Description

  • Selection of auto parts, checking their compatibility with customers ' cars;
  • Providing answers to technical questions to the specialists of the Contact Center;
  • Recommendation of alternative products or services (for example, guarantees) as part of the resolution of customer claims;
  • Lack of communication with external customers (you do not sell spare parts, you help to select them)

Qualifications

 

  • Work experience and knowledge of non-original catalogs, experience working with catalogs of auto parts manufacturers;
  • Work experience and knowledge of original catalogs for the selection of auto parts, free orientation in catalogs of different car brands;
  • Knowledge of the car design at a high level (preferably technical education);
  • Knowledge of the PC and Microsoft Office at the level of a confident user;
  • Orientation in brands and manufacturers of auto parts;
  • Punctuality, perseverance, decency, critical thinking.

Additional Information

We offer:

  • Become a part of the team working on the largest online store for the sale of auto parts in the European market;
  • Comfortable office in Centrekishineva; Five-day working week;
  • Official employment;
  • Timely payment of PO;
  • The possibility of professional and career growth;
  • Coffee, tea unlimited + fruit days; Bright corporate parties and team building events;
  • Relaxation area, corporate library.
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